General
Recommended PC Specs / Minimum PC Requirements
CMM-Manager User Guide / User Manual
Using layouts / Transferring custom layouts to a new computer
National Instruments® (NI) GPIB / IEEE-488 Adapters
CMM-Manager Forum is now the Support Portal
Troubleshooting
CMM-Manager License Troubleshooting
Possible CMM-Manager Installer Failures and Resolution
Possible PDF View/Save issues and resolutions
Microsoft Excel Image Display Issues
DRO (digital read out) font not loaded correctly
Lost Softlock License / PC or Hard Drive Failure
Purchase and Return Policy
Purchase and Payment Terms – QxSoft offers net 30 payment terms. Upon purchase, a temporary software license is provided, allowing immediate access to the product. From that point, the buyer has 30 days from the invoice date to submit payment. Once payment is received, QxSoft will then issue a permanent license. This permanent license, in turn, is perpetual and includes one year of SSC/warranty coverage. After the initial year, continued SSC / warranty is optional and can be purchased as needed.
Return Policy – QxSoft does not accept returns after a permanent license has been issued. However, to ensure confidence before purchase, we offer a fully functional free 30-day trial license. During this trial period, users receive support from QxSoft for installation, configuration, and basic guidance. As a result, you can thoroughly evaluate the software to confirm it meets your needs before committing.
Software Delivery – By default, licenses are delivered as a softlock (node-locked) license, which ties the software to a specific PC’s hardware. As needed, the buyer may transfer this license to a different PC. Alternatively, a USB dongle license is available for an additional $500. With this option, users can easily move the licensed software between multiple PCs, providing greater flexibility depending on their workflow.